Return Policy :
We will only accept returns on defective products or incorrectly shipped items.
Returns sent without prior approval ( RMA #) will be refused .
To obtain a return authorization number (RMA #) :
Please send us an eMail
describing the problem and including the order number.
Returns requests must be made within 7 days of receipt.
All returns must be sent prepaid within 5 days of the date you received the (RMA#).
No collect shipments will be accepted .
Replacements will be sent to you at our expense.
There will be NO REFUNDS (credit to credit card ) .
Exchange Policy:
Products may be exchanged within 7 days of receipt.
Returns sent without prior approval ( RMA #) will be refused .
To obtain a return authorization (RMA #) :
Please notify us via Email
and include the order number.
Items returned for exchange MUST BE in original packaging,unopened and in resellable condition.
All returns must be sent prepaid within 5 days of the date you received the (RMA#).
No collect shipments will be accepted .
Replacements will be sent to you at your expense.
There will be NO REFUNDS (credit to credit card ).
Store Credits will be issued for any credit due after the exchange and the shipping cost.
If you have any questions or comments about this Web Page Please send e-mail to Star Magic