Are credit card transactions on StarMagic safe?
Star Magic's order entry page is on a Secure Server
There are two indicators for a secure server :
1) The URL begins with "HTTPS://" and not "HTTP://" ( S
2) There is a lock icon in the bottom right of your Browser to show that the
page resides on a secure server.
As soon as you enter an item in a shopping cart, check the lock, and the URL .
It will have both "HTTPS" and lock icon in the bottom of your browser .
We at STAR MAGIC, do NOT keep any data on our
customers on computers
connected to the internet. All customer information, including the credit
information, is transferred - as soon as it is entered - to our internal
network, which is not connected to the internet.
When is my credit cards charged for an order?
Credit cards are charged only when the ordered item is shipped.
How can I give someone gifts using StarMagic?
Gifts purchased can be sent directly to the recipient. At the checkout
process, simply indicate the "SHIP TO "
address. You will receive an Email
confirming that the shipment was made and giving you the USPS tracking
Does StarMagic charge sales tax?
is collected ONLY on orders shipped to locations in New York state.
Does StarMagic ship to people outside of the U.S.A.?
Orders from outside of the United States and Canada, are accepted on a prepaid
Orders are shipped via USPS from New
York (ZIP CODE = 10002).
For shipping destinations and cost you can look up at :
Orders can be placed by mail:
1) Complete the order form on the Internet site and print it.
2) Include the USPS shipping charges as obtained from USPS.com
3) Mail the order form along with a money order (USA BANKS ONLY) to:
301 E. 78 St.
New York, N.Y. 10075
What is your cancellation policy?
To cancel an order Please
notify us via Email Subject of the eMail MUST include the order
NO VERBAL CANCELLATIONS ARE ACCEPTED
There is no charge for cancelling orders before processing.(
Charge to Credit Card)
Orders cancelled after processing , but before shipment are subject to a
$5.00 Cancellation Fee.
Once an order has been shipped standard return policies apply.
Can I get an StarMagic catalog?
Since we built the on-line catalog on our internet site, we have stopped the
printing of a paper catalog.
We are adding new products to our site daily, so please, keep visiting
How can I track
order is shipped you will receive an Email containing
OR USPS tracking number.
You can track
your UPS package by:
Look it up at : http://www.ups.com/tracking/tracking.html
Call UPS at (1-800-742-5877 or 1-800-457-4022)
track your USPS package by:
Look it up at : http://www.usps.com/shipping/trackandconfirm.htm?from=global&page=0035trackandconfirm
Call USPS at (1-800-275-8777)